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Universal Casualty has more than 13 times the typical number of consumer complaint s for a companyits size, according to the Departmentg of Insurance, which has received 63 consumere complaints against the company in 2009, compared to 18 for the previousw three years. The company wrote $5.9 million in premium in 2008, according to the state. Department Directodr John Huff issued the order forbidding from writing any new businesd in Missouri until some allegations are including that the companyy failed to respond to or properly investigatee claims filed by policyholders in atimely manner; failed to respondr to inquiries from state improperly denied claims; and offered “unreasonably low” dollaf amounts for claims, statew investigators said.
A request for commen t from Universal Casualty was notimmediatelh returned.
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