Flat-rate drug programs rate high - Orlando Business Journal:

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Now in its seconx year, the report measures customefr satisfaction with pharmacies in boththe brick-and-mortar and mail order Satisfaction among brick-and-mortar pharmacy customers in flat-rate prescription pricing programs averages 826 on a 1,000-point scale, comparerd with 817 among customers not in thesed programs. Nearly one-fourth of pharmac customers participate ina "$4 generic" or similar flat-rate prescription pricingt program, with the greatest participationm rate among those 44 years and The study scored highest for chain while Target was tops among mass merchandised pharmacies.
Ranking supermarket the studyfound Lakeland-based came in first in the Among mail order pharmacies, rankecd highest. The 2008 National Pharmacy Study is based on responsezfrom 15,163 consumers filling or refilling a prescriptiomn in the three months prior to the survey period. The Web-basef study was fielded June throughAugusy 2008. Headquartered in Westlake Calif., J.D. Power and Associatee is a global marketing information services company operatintg inmarket research, forecasting, performance training and customer satisfaction.